Our Service Agreement:
Protect Your Investment!
Remember: your sprinkler system
spends your money at two o'clock in the morning. It should be thoroughly
inspected every year to ensure that your system operates at peak
efficiency.
We currently offer our clients a yearly, maintenance program that
includes:
• Spring Startup service
• Fall Winterizing service
• Regular Summer service
Our comprehensive service includes setting your controller, checking
your sprinkler heads alignment, clearing clogged nozzles, and repairing
any damaged components.
What does the maintenance agreement include?
Each year we service the system twice. You are billed every August
for yearly maintenance. This payment includes two service calls
- Fall winterizing service, and Spring startup. Any repairs required
in the Spring are billed separately, except for items covered under
warranty.
Fall winterizing begins in early October, starting in the northern
part of the state (Cumberland area) and moving to the southern part
(Westerly area) by November 15. We blow out the lines using a high
pressure air system. This service accounts for 50% of your yearly
maintenance fee.
Spring startups begin in early April, starting in the southern
part of the state (Westerly area) and moving to the northern part
(Cumberland area). This process avoids possible freezing of the
lines once the system has been started up. This service accounts
for 50% of your yearly maintenance fee and includes an evaluation
of the entire system. We check each sprinkler for movement, clear
clogged nozzles, check electric valves, review programming on your
controller, check for leaks and damage, and check the rain sensor.
During the startup period, any damage, leaks, or other problems
will be flagged.
The technician will take a time check at this point so you are
only billed for any extra time used and parts needed to make the
repairs after startup procedures have been completed.
REPAIRS ARE NOT INCLUDED IN THE YEARLY MAINTENANCE FEES.
Our Limited FIVE Year Warranty: Parts are warrantied
for five years from system installation. Five years on all sprinklers and nozzles, five years on all valves and valve boxes, five years on all pipe and fittings, and five years on all backflows.
The first full year from the time of installation is covered 100%
- parts and labor - for any manufacturer defects or design problems
with the system. It does not cover homeowner and/or natural disaster
damage.
If a part fails in the second or third year from time of installation,
the part is covered 100%, the service call and labor are not included.
The service agreement does not cover extra service calls throughout
the season, except as described above.
What is the yearly service rate?
The charge for this yearly maintenance agreement is very reasonable
and based on the number of sprinklers to be serviced: Systems of
20 sprinklers or less are $200 yearly, with an additional $3.25
charge per sprinkler over 20.
For more information on our service program, please call the office
at (401) 828-1116.
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